The Best Brands Returns Policy
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We want you to be happy with your purchase from thebestbrands.co.uk. We strive to provide our customers with the highest level of customer service possible. In the unlikely event that you are not satisfied with your experience with The Best Brands, we will always endeavour to fix things with one simple call or email.
You may return or exchange all items sold by The Best Brands for a refund within 60 days from the date of purchase, providing the item is returned in the condition it was received in, unused, seals in tact, with original box.
Garmin Newly Overhauled items are exchangeable for a replacement of the same model on defective items only within 60 days from date of purchase, after this the Full 12 months manufacturers warranty will kick in with Garmin, who would exchange your item directly.
All returns or exchanges missing or with damage to the original box may be refused or may be subject to a fixed penalty of no more than 10%. All returns MUST be sent back with prior authorisation and must include a note within the package with your name, order number and reason for return. The return must be sent via a tracked service and packaged with care.
We will not accept items back unless they are returned with the original packaging in tact. YOU MUST CONTACT US FOR A RETURNS FORM. ANY ORDER RETURNED WITHOUT A RETURNS FORM WILL BE REJECTED AND RETURNED TO SENDER.